• Home
  • Refund and Returns Policy
Refund and Returns Policy iptv-fusion

Effective Date: September 01, 2025

Thank you for choosing iptv-fusion.com for your IPTV streaming needs. As we provide a digital, immediately-activated service, our return and refund policies are designed to reflect the nature of our products and ensure fairness and transparency.

At IPTV-Fusion, we are committed to providing Safe & Legal IPTV services to our customers worldwide. Please read our return and refund policy carefully before making a purchase.

Digital Services Only

  • All of our products are digital IPTV subscriptions delivered electronically (via email, WhatsApp, Telegram, or live chat).
  • Since no physical product is shipped, returns are not applicable.

Refund Eligibility

✅ We offer refunds only under the following conditions:

  • If the IPTV service cannot be activated due to a technical issue on our side.
  • If the service is not delivered within the promised timeframe.
  • If the subscription is not working at all, after our support team has verified and attempted troubleshooting.

⚠️ Refunds are NOT granted in cases where:

  • The issue is caused by your internet connection, device incompatibility, or incorrect setup.
  • You change your mind after the subscription has been delivered.
  • Account misuse, such as sharing credentials with third parties
  • You fail to follow our installation guide or ignore support instructions.

Trial Before Purchase

We recommend using our IPTV Free Trial to test service quality, channel availability, and compatibility before purchasing a long-term subscription.

Requesting a Refund

  • To request a refund, contact us via WhatsApp, Telegram, Email, or Live Chat with your order details.
  • All refund requests must be submitted within 48 hours of activation.
  • Approved refunds will be processed back to your original payment method.

Policy Changes

IPTV-FUSION reserves the right to modify this policy without notice. Any updates will be posted on this page and take effect immediately.

Contact Us

If you experience any issues with your subscription, please reach out to our support team:
📧 Email: customercare@iptv-fusion.com
💬 WhatsApp: +447446267353
📲 Telegram: iptvSupportonline